Consumer Alert: Check your credit reports if you’re a T-Mobile customer

Data breach, do not call violations

If you are or have been a T-Mobile customer, pay attention: T-Mobile now says more than 54 million people have been affected by the data breach it disclosed earlier this week.

Data, including names, dates of birth, Social Security numbers, driver’s license numbers, and information from other types of identification, have been compromised in a cyber-attack. T-Mobile claims to have closed off the access that the perpetrators used and has offered two years of identity protection services to anyone who thinks they were affected.

If you think you have been affected or could be, request copies of your credit reports from TransUnion, Equifax, and Experian (through www.annualcreditreport.com), and look for any accounts that you did not open or do not look familiar. You should also take the opportunity to review your credit reports to make sure they’re accurate otherwise, and don’t contain items that are incorrect, such as a current balance for a credit card you’ve already paid off, or pertain to someone else—credit reports often contain items for different people with the same name.

If you have any questions about your rights regarding T-Mobile’s data breach or about your credit reports, or another type of consumer issue, please contact me or call 304-346-3462 to reach me, so we can discuss your situation.

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